Frequently Asked Questions

  1. How fast will I get my optimized resume and cover letter?
    You’ll receive your polished .DOCX in under one minute; uploads are deleted within 72 hours.
  2. What format will my optimized resume be in?
    You’ll get your resume back fully optimized for modern applicant-tracking systems. We’ll also provide a clean, up-to-date template to guide your layout—feel free to rearrange it as you like, but keep the new wording we crafted. This suggested format is our most popular one yet.
  3. What file types do you support?
    We accept .doc, .docx, and .pdf—and return an ATS- and SEO-optimized .docx that you can easily save as a .pdf.
  4. How do you protect my personal data?
    All uploads travel over military-grade TLS, are processed on locked servers, and are deleted via certified protocols once delivered.
  5. What exactly gets optimized?
    We fine-tune formatting, grammar, ATS keywords, metadata for SEO, and overall flow—while keeping your voice front and center.
  6. How does your AI compare to traditional services?
    Our “most aggressive AI on the web” is trained on real HR and ATS data—mimicking exactly what hiring systems prioritize.
  7. How can I request a follow-up call?
    Email admin@paper-trust.com with “call” in the subject; we’ll route you to a team member within 48 hours.